VoIP

"Effective communication is the bridge that connects minds, aligns understanding, and propels progress forward."

- Anonymous

Introduction:

In the modern business landscape, effective communication is the lifeblood of success. The advent of Voice over Internet Protocol (VoIP) technology has revolutionized business communications, enabling organizations to leverage the power of the internet for voice and video calls. However, the success of VoIP heavily relies on a reliable network infrastructure. TelStrong, a tenured provider in the field, recognizes the criticality of network reliability in ensuring seamless VoIP communications. With our expertise in deploying Zultys solutions and over 14 years of experience, TelStrong empowers businesses with robust VoIP systems that enhance productivity and efficiency.


The Crucial Role of Networks in VoIP:

In the realm of VoIP, the network serves as the foundation for successful communication. Any issues with the network can significantly impact call quality, causing disruptions, latency, and dropped calls. VoIP acts as the proverbial canary in the coal mine, exposing any network deficiencies. TelStrong understands this critical relationship and emphasizes the need for a reliable and well-designed network infrastructure to support high-quality VoIP communications.


TelStrong and Zultys: A Powerful Partnership:

TelStrong has established a strong partnership with Zultys, a leading provider of VoIP solutions. With their expertise, TelStrong primarily deploys Zultys systems for medium to large business deployments. Zultys offers a comprehensive suite of VoIP products, ensuring feature-rich functionality and scalability.

See our Zultys Products page for more info

The Integration of ZAC and Desktop Applications:

Zultys solutions offer a remarkable feature called Zultys Advanced Communicator (ZAC) application, which seamlessly integrates with desktop applications, including Microsoft 365, Salesforce, and other CRM products. ZAC transforms the way employees communicate and increases productivity by providing a unified communication platform. With ZAC, employees can conveniently make and receive calls, send instant messages, initiate video conferences, manage voicemail, and access CRM functionalities directly from their desktop application. This integration streamlines communication channels, eliminates the need to switch between multiple tools, and enhances overall efficiency, enabling seamless collaboration across various platforms.


Improved Collaboration and Accessibility:

ZAC's integration with desktop applications provides employees with greater flexibility and accessibility. With presence indicators, employees can easily determine the availability of their colleagues, enabling efficient collaboration and reducing unnecessary interruptions. Additionally, the ability to initiate audio or video conferences directly from the desktop application fosters real-time collaboration, even for geographically dispersed teams. This level of integration empowers employees to communicate seamlessly and make informed decisions, ultimately driving business success.


Conclusion:

Business VoIP has emerged as a game-changer in communication technology, enabling organizations to streamline their operations and enhance productivity. However, the success of VoIP is heavily reliant on a robust and reliable network infrastructure. TelStrong, with their extensive experience and partnership with Zultys, ensures businesses have the necessary network foundations for seamless VoIP communications. By integrating Zultys' advanced features like ZAC with desktop applications, TelStrong empowers employees with efficient communication tools that drive collaboration and productivity. With TelStrong's expertise and Zultys' innovative solutions, businesses can embrace the power of VoIP and transform their communication landscape.