Stories

Press Release: Zultys Receives Best Channel Products 2010 Award

Blog - Stories

Written by Mark Norton Friday, 06 August 2010 02:16

Zultys Receives Best Channel Products 2010 Award from Business Solutions Magazine

-Resellers Vote Zultys MX250 IP PBX and ZIP 57i CT SIP Phone as Top Business VoIP Products-

Sunnyvale, CA, August 4, 2010 Zultys, Inc., the Smarter Communications company, a leading provider of Unified Communications and IP Business Phone Systems since 2001, announced today that Business Solutions Magazine has named the Zultys MX250 IP PBX and ZIP 57i CT SIP phone as recipients of the 2010 Best Channel Products Award.

The Award is the result of surveys and voting conducted among some 1,416 telecommunications systems resellers.

Last Updated on Friday, 06 August 2010 09:20  

MXIE and Office 2010

Blog - Stories

Written by Mark Norton Friday, 28 May 2010 09:26

If you’re wondering if MXIE (I’m currently using v5.2.17) works with Outlook 2010 and the address book, the answer is yes, as long as you are using the 32bit image version.   The 64bit version of Outlook will leave you with this message: “Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client.” when starting MXIE.  If you have any question about whether you are running 32 or 64bit Office 2010, simply click file, and help, the version will be displayed in the right hand pane.

In case you are using MXIE and don’t already have this working, it is very easy to setup. Simply click File/Preferences, and under the Address Book pane, select “Microsoft Outlook” under Integration.

Last Updated on Saturday, 12 June 2010 18:43  

Another Widespread Hosted VoIP Outage

Blog - Stories

Written by Mark Norton Thursday, 27 May 2010 05:15

Peter Svensson of AP reports that AT&T’s U-verse hosted VoIP customers were without telephone service for about 4 hours on Tuesday 2/25. Support personnel were telling customers that a server crash brought down U-Verse Voice in AT&T's entire 22-state local-phone service area. U-Verse Internet and TV services weren't affected by the Voice outage. While it’s assumed that the majority of the customers were home based consumers, it is hard to tell how many business were affected. This only goes to demonstrate that while any service can be disrupted, the larger the group of people experiencing the outage, the more difficult the problem can be to isolate and fix.  In contrast, premise based equipment is installed at the customer’s site and can be serviced and supported locally.

TelStrong Business Communications is a Dallas company that designs, installs and supports premise based VoIP solutions for small to large companies in North Texas.

Last Updated on Thursday, 27 May 2010 15:30  
 

FCC’s Broadband Plan: Who’s for It—and Against It

Blog - Stories

Written by Administrator Friday, 19 March 2010 12:34

Source: Pro Publica
Author: Marian Wang
Published Thursday, 18 March, 2010 - 18:00

Since the FCC formally revealed its plan to expand broadband access on Tuesday, the idea has been generally well-received. And really, what’s there to protest so far? The plan’s stated goal is to connect “100 million households to affordable 100-megabits-per-second service, building the world’s largest market of high-speed broadband users and ensuring that new jobs and businesses are created in America.” It also stresses making broadband faster and more powerful.

Last Updated on Thursday, 20 May 2010 19:29  

AT&T Outages

Blog - Stories

Written by Administrator Sunday, 14 March 2010 11:46

Just another example why premise based VoIP is a better solution for the majority of users is this outage from AT&T. As a customer, you may never know the extent of the outage. How many businesses were down? What was the geography involved? In this case AT&T is not saying. This outage included the Teleconference services as well so if you had a conference call scheduled for Friday, you had to find another way.  The advantage that a Zultys premise based VoIP solution has over hosted is that if there is a problem with the system itself, it is much easier for a local provider to do a site visit or remote support.  Also, the conference solution is built in and you own it.  The web conference solution is an external add on, but you still own the

Last Updated on Saturday, 03 April 2010 19:12  
 

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